As part of the methodological strategy, DIVERCITY relies on four Key Areas to be used throughout the project to achieve comparability of findings. These areas constitute dimensions of concern that structure the data-gathering and data-analysis processes across some of the project tasks. This way, all different countries, disciplines and institutions have shared areas of concern which, in turn, allow us to identify common trends and key differences for each area.

1. Policies and public services

Prejudices against LGBT persons are persistent in the European Union. Despite the implementation of a European legal framework against homophobia, LGBT people are still victims of direct or indirect discriminations in several areas of daily life such as employment, health, education, justice, police or housing. They are also victims of violence and harassment. With this Key Area we intend to explore what positions are established and what actions are undertaken, including at the legal level, to prevent and combat homo- and transphobia as well as discrimination and harassment in the context of local public policies and services.

2. Public(s) space(s)

In this Key Area we elucidate the role of public spaces in the configuration of experiences of LGBT people, as well as the discourses and practices linked to homo- and transphobia. We propose a concept of public space in three interconnected dimensions: a) as a physical space that organizes the distribution of cities, streets, squares, public and private centres, and socialization scenes as bars and shops; b) as a discourse place crossed by power relations, discourses and practices; c) as a virtual space where meaning and discourse is easily spread through social media and websites and contributes to create a collective consciousness about many aspects of social life.

3. Social interactions and internalised experiences

The daily relationships characterized by homo- and transphobia tend to be naturalised, yet their effects can be devastating for those suffering this discrimination. This Key Area focuses on the personal experiences and social interactions of LGBT people living in medium cities, addressing several interrelated dimensions of everyday life: family and intimate relationships; relationships and experiences with basic services; work and professional life; community networks; and construction of personal identity and self-esteem. In addition, this area will consider the experiences of LGBT people when presenting formal claims/complaints on the grounds of homo- and transphobia.

4. Socio-economic and demographic features

LGBT populations are differentiated by a number of variables, such as gender, class or socio-economic status, educational level, race and ethnicity, age, religion, disability and legal status. The intersection between their sexual orientation or gender expression, and other socio-economic and demographic characteristics gives rise to a multitude of experiences , demands and social situations. Consequently, LGBT people have to be conceptualized as an heterogeneous group.